FAQs

1. How do I let you know what letters I want on my Flag Frame©?

Easy! Pick an option in the drop down menu with how many letters you need. When you have and you click to go to the checkout, a pop-up screen will ask you to add the letters or wording you want.

2. Am I allowed to use rude words on personalised work?

Well, of course! Who ever heard of a boatie not using rude words…
It’s all within reason, though. If a request is really disgusting, racist, overly degrading or just in unacceptable bad taste, then it may be rejected. It’s about fun, but be kind.

3. How long does it take to get a sign made?

The Flag Frames© are all hand made and customised to each order. Like good wine, these things can take time. I do like to make sure the paint has enough time to cure hard before shipping, so I add a couple of days for that. Depending on the size of the sign, general production time is about a week to ten days. Shipping is between 4 and 10 days. That’s 4 if you’re lucky, or 10 if the courier company is having a bad week.

4. How long does it take to get Aye-Charts© and ©Nautee’s delivered?

Once your payment is processed, the production gets straight under way. Tee’s and framed art will generally be around a week to 10 days for delivery, depending on where they are being delivered to. Melbourne, Sydney and Brisbane, for example, will be delivered much quicker than something going to, say, Denham in Western Australia or Pontevedra in Portugal.

5. What’s the quality like?

Great question!! I hate buying stuff online only to receive it and discover the quality is not what I expected. I’ll try to be as transparent as I can:

I won’t sell a tee-shirt that I wouldn’t wear myself. So the quality is good. It might not be celebrity high-end, but it’s not crap either. If I find a better source, then I’ll change suppliers. All printing is digital and proudly printed right here in Australia. Melbourne and Brisbane in fact.

Similarly, the framed art and ©Aye-Charts are all framed in Sydney and despatched within days. The framing is good - I’ve got about 4 original pieces adorning my lounge room using these guys. The digital prints are output on Ilford GALERIE Prestige Fine Art Smooth 200gsm and are of archival quality.

The Flag Frames© are all made by hand here on the Sunshine Coast, so thankfully, they don’t look like a mass produced sign. They look hand made but not uber rustic either. They will have a few flaws but hey, that’s what a piece of unique art is all about.

They are painted in enamel paint so can be used indoors or outdoors. Small signs have a single hanging hook-loop on the back, and wider signs have 2 loops and hanging wire.

6. Can I collect from the Sunshine Coast if I’m local?

Of course! Happy to deliver Flag Frames for free in the Caloundra/Sunshine Coast area, or you can pick them up from me. However, Nautees and Aye-Charts are all delivered directly to you – pick-up is not an option.